monthly archives: August 2013

1. “Your most unhappy customers are your greatest source of learning.” – Bill Gates, Founder of Microsoft (Source) 2. “Rule #1 — The Customer is Always Right”; Rule #2 – If the Customer is Ever Wrong, Re-Read Rule #1.” – Stew Leonard, Founder of supermarket chain (Source) 3. “If you do build a great experience, […]

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